Privacy Policy
STR Performance HQ
Operated by Hosizzle Digital Inc.
Effective Date: October 17, 2026
1. Introduction
STR Performance HQ is the operating name of Hosizzle Digital Inc., a corporation based in Alberta, Canada.
In this Privacy Policy, “STR Performance HQ,” “we,” “us,” and “our” refer to Hosizzle Digital Inc., operating as STR Performance HQ.
We provide Airbnb and short-term rental listing audits, consulting, property performance analysis, revenue optimization, and related services to property owners and operators worldwide.
We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, request a listing audit, submit property performance information, communicate with us, participate in educational content, or use our services.
Organization Responsible for Personal Information
Hosizzle Digital Inc., operating as STR Performance HQ
1402-8520 Jasper Avenue
Edmonton, Alberta , Canada
T5H 3S4
Email: hello@strperformancehq.com
2. Information We Collect
Depending on how you interact with our business, we may collect the following information.
Personal and Contact Information
Name
Email address
Contact information voluntarily provided
Communications and inquiries
Information submitted through our website forms
Property and Listing Information
Airbnb or other short-term rental listing URLs
Property locations and characteristics
Publicly available listing descriptions, photographs, amenities, and advertised rates
Number of properties owned or managed
Hosting challenges and business objectives
Operational information voluntarily provided
Financial and Performance Information
Property owners may voluntarily provide information about their property’s financial and operational performance, including:
Average monthly or annual rental revenue
Revenue after Airbnb, VRBO, or other booking platform fees
Occupancy percentages
Average daily rates
Booking trends
Historical revenue information
Other performance indicators relevant to an audit
Financial information is optional when requesting a standard free listing audit.
We may accept financial information in various currencies, including CAD, USD, EUR, GBP, AUD, and other currencies relevant to international properties.
We do not require bank account credentials, payment card details, tax returns, or confidential guest financial information for a standard free listing audit.
Please do not submit personal information about guests or other third parties unless you are authorized to provide it.
Website and Technical Information
Depending on the website features and services enabled, we may collect technical information including IP addresses, browser and device details, website usage information, pages visited, and cookie or analytics data.
3. How We Use Information
We may use information to:
Respond to inquiries and audit requests
Review short-term rental listings
Conduct free and paid property audits
Evaluate listing quality and booking opportunities
Analyze revenue, occupancy, and pricing performance
Compare properties against relevant market benchmarks
Recommend pricing, revenue management, and operational improvements
Provide consulting, optimization, and related services
Communicate audit findings and requested service information
Manage customer relationships and business records
Maintain website functionality and security
Improve our services
Create educational content where appropriate permissions exist
Comply with applicable legal obligations
We process personal information only where we have an appropriate legal basis or where processing is otherwise permitted by applicable law.
4. Financial Analysis and Market Comparisons
STR Performance HQ may use voluntarily submitted financial and operational information to evaluate property performance.
This may involve comparisons against similar short-term rentals, regional market averages, publicly available pricing, and third-party market research.
Relevant comparisons may consider revenue, occupancy, average daily rates, seasonality, property characteristics, local demand, and differences in reporting methods.
Market comparisons may include estimated or modeled data that does not reflect verified financial results of individual competing properties.
When appropriate, we seek to account for differences in currencies, platform fees, and reporting periods.
Revenue projections, estimated opportunities, and performance comparisons are provided for informational purposes and do not guarantee future results.
We will not publicly disclose nonpublic financial information provided by an owner in connection with an identifiable property without separate, explicit authorization, except where required or otherwise permitted by applicable law.
5. Educational Content and Public Video Audits
STR Performance HQ produces educational content concerning Airbnb optimization, listing presentation, pricing, revenue management, and short-term rental operations.
This content may be published on TikTok, LinkedIn, YouTube, Instagram, other websites, and livestreaming platforms.
Publicly Available Listing Information
We may independently review and discuss publicly available short-term rental listing information where lawful and consistent with applicable intellectual property rights and platform requirements.
Public accessibility does not necessarily authorize unrestricted reproduction or disclosure.
Featured Video Audits
Property owners may voluntarily request consideration for a featured video audit.
Where an owner explicitly authorizes public participation, STR Performance HQ may feature their submitted property listing and agreed-upon listing information in educational videos, social media content, or livestreams.
Submitting a property for a free audit does not automatically authorize public participation.
Featured audit participation is optional, and selection is not guaranteed.
Financial Disclosure in Public Content
We may discuss market averages, estimated rental revenue, publicly available prices, and general financial comparisons in educational content.
However, actual nonpublic financial information provided by an owner, including rental revenue, occupancy, booking history, and earnings after platform fees, will not be publicly disclosed in association with an identifiable property without separate, explicit authorization.
Consent to feature a property listing does not automatically authorize the public disclosure of its confidential financial information.
Where we present financial comparisons, we seek to distinguish actual owner-provided results from estimates and market benchmarks.
Worldwide Distribution
Public videos and social media content may be accessible internationally and may be shared, recorded, or redistributed by third parties.
Owners may request withdrawal of permission for future optional uses of their information.
We will evaluate requests to remove or modify previously published content in accordance with applicable law. However, we cannot guarantee removal of copies independently retained or distributed by third parties.
6. Consent and Individual Choices
We provide separate consent options for certain optional uses of submitted information.
These include:
Featured Video Audit Permission
Authorization to publicly feature a submitted property listing and agreed-upon listing information in educational content.
Financial Disclosure Permission
Separate authorization to publicly disclose nonpublic financial performance information associated with an identifiable property.
Both permissions are optional and must be actively selected.
Submitting a free audit request does not require either permission.
We may retain consent records, including the date, time, and version of the applicable consent language.
Where permitted by law, consent may be withdrawn for future processing, subject to applicable legal restrictions and limitations concerning previously published material.
7. Legal Bases for Processing
Where the European Union General Data Protection Regulation (GDPR), United Kingdom GDPR, or similar laws apply, we rely on an appropriate legal basis for processing personal information.
Depending on the purpose, these bases may include:
Contractual Necessity or Pre-Contractual Requests
Processing information necessary to respond to audit requests or provide agreed services.
Legitimate Interests
Conducting reasonable business administration, responding to inquiries, maintaining security, and improving services, provided these interests are not overridden by applicable individual rights.
Consent
Processing information for optional public video participation, public financial disclosure, and certain marketing or tracking activities where consent is required.
Legal Obligations
Processing information necessary to comply with applicable laws.
Where consent is the legal basis, individuals may withdraw consent in accordance with applicable law.
8. Website Hosting and Third-Party Service Providers
Our website is hosted using Framer, a website hosting and development service operated by Framer B.V., based in the Netherlands.
Framer may process technical and personal information on our behalf in connection with website hosting, website functionality, form handling, security, and related services.
We remain responsible for determining the purposes for which personal information submitted through our website is collected and used.
We may also use other service providers for:
Email communications
Customer relationship management
Cloud storage
Business administration
Property market research
Analytics and security
Professional advisory services
We seek to limit sharing to information reasonably necessary for authorized services and use appropriate safeguards where required.
We do not sell personal information to third-party data brokers or advertisers.
We may disclose information where required or permitted by applicable law, including to respond to lawful requests or protect legal rights.
9. International Data Processing and Transfers
STR Performance HQ operates from Canada and provides services to property owners internationally.
Personal information submitted through our website may be processed in Canada, the Netherlands, and other countries where our authorized website hosting and technology providers operate.
Our website provider, Framer B.V., is established in the Netherlands and provides website hosting, form processing, security, and supporting technical services.
Framer uses additional service providers and infrastructure providers to deliver its services. Accordingly, personal information may be processed in countries other than Canada and the Netherlands, depending on the infrastructure and services involved.
The authorized purposes of this processing include:
Delivering and maintaining website functionality
Receiving and processing website form submissions
Supporting website performance and availability
Providing website security and preventing abuse
Facilitating requested customer communications where configured
Where required by applicable law, appropriate international transfer mechanisms and safeguards will be used.
These may include recognized adequacy arrangements, applicable contractual protections, or other legally permitted transfer mechanisms.
Information processed outside Canada may be subject to foreign laws, including lawful government access requests.
Individuals may request information about our service providers, processing locations, authorized purposes, and relevant safeguards by contacting:
hello@strperformancehq.com
Privacy Contact: Privacy Officer, Hosizzle Digital Inc.
Additional information about the countries and purposes associated with service providers outside Canada will be maintained and made available as required by applicable law.
10. International Privacy Rights
Depending on your location and applicable laws, you may have rights to:
Access personal information
Correct inaccurate information
Request deletion where applicable
Request data portability where applicable
Restrict or object to certain processing
Withdraw consent
Obtain information about disclosures and international transfers
Object to certain marketing activities
Submit a complaint to an applicable privacy authority
We may require reasonable identity verification before fulfilling requests.
Certain rights may be subject to exceptions under applicable law.
European Union and European Economic Area
Where EU GDPR applies, individuals may exercise relevant rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.
Individuals may also lodge complaints with a competent data protection supervisory authority.
United Kingdom
Where UK GDPR applies, individuals may exercise relevant privacy rights and raise concerns with the UK Information Commissioner’s Office.
United States
Residents of certain US states may have additional rights under applicable state privacy legislation, including rights of access, correction, deletion, portability, and opting out of specified processing activities.
These rights apply where the relevant legal requirements are met.
We will not unlawfully discriminate against individuals for exercising applicable statutory rights.
Canada
Canadian residents may exercise rights provided under applicable federal or provincial privacy legislation, including rights relating to access, correction, and consent.
Other Countries
We will recognize and respond to applicable rights under the privacy legislation of other jurisdictions where those laws apply to our business.
11. Information Security
We take reasonable administrative, technical, and organizational measures appropriate to the sensitivity of the information to help protect against unauthorized access, disclosure, alteration, loss, or misuse.
We seek to limit access to authorized individuals and service providers with a legitimate business need.
No method of internet transmission or electronic storage can be guaranteed completely secure.
Users should avoid submitting passwords, bank account credentials, unnecessary sensitive personal information, or confidential guest records.
12. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, fulfill the purposes described in this policy, maintain business records, comply with legal obligations, or protect legal rights.
Retention periods or criteria may vary depending on the type of information and applicable legal requirements.
We may retain limited records of consent and privacy-related communications for accountability purposes.
When information is no longer reasonably required, we take appropriate steps to delete or anonymize it, subject to legal and operational restrictions.
Individuals may contact us for additional information about applicable retention practices.
13. Cookies and Website Analytics
Our website may use cookies or similar technologies for essential functionality, security, performance measurement, and analytics.
Some of these technologies may be provided by third-party services.
Where required by applicable law, we will request consent before enabling nonessential cookies or comparable tracking technologies.
Visitors may be able to manage their preferences through available website controls or browser settings.
Disabling certain technologies may affect website functionality.
14. Marketing Communications
Submitting a free listing audit request does not automatically subscribe individuals to unrelated promotional marketing communications.
We may contact individuals to respond to inquiries, deliver audit results, or discuss requested services.
Where we send promotional communications, we will obtain any consent required by applicable law and provide an appropriate unsubscribe method.
Opting out of promotional communications will not prevent necessary communications related to requested services.
15. Automated Tools and Property Analysis
We may use software, analytics systems, and automated technologies to assist in evaluating property listings, market comparisons, revenue opportunities, and operational recommendations.
These tools may produce estimates or recommendations based on incomplete or changing information.
Our analyses are intended for informational purposes and do not guarantee improved financial performance.
Where personal information is processed through automated technologies, we will comply with applicable transparency and individual rights requirements.
Our standard free listing audits are not intended to make decisions producing legal or similarly significant effects on individuals solely through automated processing.
16. Third-Party Websites and Platforms
Our website may link to Airbnb, other booking platforms, social media services, and external websites.
These third parties maintain their own privacy policies and practices.
We do not control their independent collection or use of personal information.
We encourage visitors to review the policies of third-party services.
17. Children’s Privacy
Our services are intended for adults and individuals authorized to operate or manage short-term rental properties.
We do not knowingly seek to collect personal information from children.
If we become aware that children’s information has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, technology, services, or legal obligations.
Updated versions will be posted on this page with a revised effective date.
Where required, we will provide additional notice or obtain consent before materially changing how personal information is used or disclosed.
19. Contact Information
For privacy questions, access requests, correction requests, consent withdrawals, deletion requests, or other privacy-related concerns, please contact:
STR Performance HQ
Operated by Hosizzle Digital Inc.
1402-8520 Jasper Avenue
Edmonton, Alberta T5H 3S4
Canada
Email: hello@strperformancehq.com
Privacy Contact: Privacy Officer, Hosizzle Digital Inc.
We will respond to privacy-related requests in accordance with applicable law.